Why I use Canon Professional Services

There are many reasons I shoot with Canon but the main reason I chose Canon was my teacher Ryan Johnson recommended and shoots Canon. I’m not here to talk about the benefits of choosing Canon over Nikon but to go over their warranty and support services. Currently all canon gear comes with 1 year support and within recent years Canon has started a service known as Canon Professional Services. Recently I had a experience with Canon repair service which will explain why I use Canon Professional services. Whenever something is broken or doesn’t work as intended, many of us are hesitant to take it in for repair. This I’m sure has a great deal to do with the fact that we just don’t know what will happen. Below you can find a list of  services provide by Canon Professional services along with my experience.

My Top 5 CPS Benefits

  1. Faster turn around times on repairs (3 days to as low as 2 days)
  2. 24 Hours of operation (call them anytime)
  3. Free Equipment trial (means you can choose an item and test without cost)
  4. Complimentary Canon Maintenance Service
  5. Repair Coverage Loans (get a loaner camera while they repair yours)

Those are just a few of the services offered you can get the full details from the official site by going here Canon Professional Services The pricing starts at $100 and goes all the way up to $1000 at each level you are required to own more equipment in order to qualify.

My Experience

I recently had a repair on my 5D Mark II and I sent it next day to Canon service center I then started taking a 2nd look CPS (short for Canon Professional Services) and it seemed like the best option and here why. Although I mentioned that the pricing starts at $100 there is also a free option and with it I was able to check the status of my repair (even when the service center was closed).

“Jim Rohn said: Find a way to serve the many, for service to many leads to greatness…”

CLICK TO TWEET

My camera was repaired and Canon even replaced my Shutter for free. The Canon 5d Mark II has a maximum shutter count of 150,000, my camera had a count of 175,000. Now the fact that Canon replaced my shutter and fixed a crack I had in my LCD isn’t connected to the fact that I had a CPS account, but that has more to do with their quality of service. It is actually a great example of how we should serve our clients. I recommend any canon user to sign up for Canon Professional Service because the options and quality of service it provides greatly outweigh the cost.